Legal Information

Terms and Conditions

This section explains the rules and guidelines for using our website and any services or purchases made through it. It outlines what families can expect from us when interacting with our online platform, including how payments work, how our content is protected, how we handle privacy, and how we communicate important updates. This section ensures transparency, protects both the family and the business, and keeps all website interactions clear and consistent.

Terms & Conditions

Bedford Speech-Language Pathology Services, PLLC Effective Date: June 22, 2026 Last Updated: August 2, 2026

 

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. Parents may choose to use only their child’s first name or a nickname when contacting us if they prefer not to share the child’s full legal name. If additional identifying details are ever needed, we will request them directly and securely.

Bedford Speech-Language Pathology Services, PLLC complies with all applicable privacy laws, including HIPAA where relevant to clinical services. Purchase of any digital product does not establish a provider–patient relationship.

No‑Show Disclosure

A “no‑show” occurs when a parent or guardian does not attend a scheduled appointment and does not cancel at least 24 hours in advance. Because each appointment time is reserved exclusively for one child, a no‑show fee equal to the full cost of the scheduled session may be charged.

  • No‑show fee: The full session fee may be charged and retained.
  • Purpose: The fee compensates for reserved time, preparation, and loss of availability for other families.
  • Communication: Families are encouraged to email us as early as possible to cancel or reschedule.
  • Acceptance of Terms

    By accessing the Bedford Speech-Language Pathology Services, PLLC website or purchasing any product, you agree to these Terms in full. You confirm you are at least 18 years old or a parent/legal guardian completing a purchase on behalf of a minor.

    We may update these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.

    Intellectual Property

    All materials—including guides, parent manuals, caregiver-implemented practice materials, therapeutic guidance content, worksheets, graphics, and digital files—are the exclusive intellectual property of Bedford Speech-Language Pathology Services, PLLC.

    Customers receive a limited, non-transferable personal-use license. Redistribution, resale, reproduction, uploading, or sharing of any materials is strictly prohibited. Materials may not be modified, repackaged, or used for commercial purposes.

    Unauthorized use may result in account termination and legal action.

    Parent Manuals & Digital Products — Non‑Refundable Policy

    All parent manuals and digital products are non‑refundable once purchased or accessed. The clinical value of these materials is delivered immediately upon access.

    These materials are not educational curricula, language lessons, or teaching programs. They are clinical support tools designed for caregiver implementation.

    Physical manuals damaged during shipping may be replaced at our discretion. Dissatisfaction with content or a change of mind does not qualify for a refund.

    Bundles

    Bundles are sold as complete units and cannot be separated for partial refunds or exchanges. Bundle pricing reflects a consolidated discount and is final. Substitutions of equal or greater value may occur if necessary.

    All bundles containing manuals or digital products follow the same non‑refundable policy.

    Shipping & Delivery

    Physical products are shipped to the address provided at checkout. Delivery estimates are not guaranteed. Shipping costs are non‑refundable.

    Digital products are delivered through your Bedford Speech-Language Pathology Services, PLLC account portal.

    We are not liable for delays or losses caused by carriers, customs, weather, or other external factors.

    Returns & Exchanges

  • Physical non-manual items: Eligible for return within 14 days if unused and unopened.
  • Return shipping: Customer responsibility unless the item arrived damaged or incorrect.
  • Digital downloads: Non-returnable and non-refundable.
  • Parent manuals: Non-refundable in all formats.
  • Returns require prior authorization.

    Payment Terms

    All prices are listed in USD and may change without notice. Payment is due at checkout. We use secure, PCI-compliant third-party processors and do not store payment information.

    Fraudulent chargebacks may result in legal action and account termination.

    Disclaimers

    Bedford Speech-Language Pathology Services, PLLC materials are parent/caregiver support tools. They are not:

  • a substitute for professional speech-language therapy
  • medical evaluation
  • clinical diagnosis
  • individualized treatment
  • educational curricula or language lessons
  • Outcomes vary by child and caregiver implementation. All information is general and not individualized clinical advice. Families should consult a licensed SLP for personalized assessment and treatment.

    Limitation of Liability

    To the maximum extent permitted by law, Bedford Speech-Language Pathology Services, PLLC is not liable for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid for the specific product or service.

    We are not responsible for third-party carrier errors, payment processor issues, or technical outages affecting access to digital products.

    Customer Responsibilities

    Customers agree to:

  • determine product appropriateness for their child
  • provide accurate account and shipping information
  • maintain account security
  • avoid misuse, redistribution, or unauthorized sharing
  • use products lawfully and respectfully
  • Privacy Policy Reference

    Your use of the website is also governed by our Privacy Policy, incorporated by reference.

    Governing Law & Dispute Resolution

    These Terms are governed by New York State law. Disputes must first undergo 30 days of good-faith negotiation. If unresolved, disputes proceed to binding AAA arbitration in Bronx, NY (or virtual format if mutually agreed).

    Class action participation is waived.

    Modifications

    We may update these Terms at any time. Continued use of the website constitutes acceptance of revised Terms.

    Contact Information

    Bedford Speech-Language Pathology Services, PLLC Email: [email protected]Website: https://bedfordspeechpathology.com Mailing Address: 3130 Grand Concourse, Bronx, NY 10458